Freephone: 0800 1114 805

Freephone: 0800 1114 805

Cancellation, Returns & Refunds

Please see our policies below: 

 

  • You have the right to cancel your order within 14 days placing your order / paying your deposit and will receive a full refund.
  • You have 30 days to report any fault on your installed or delivered products and receive a replacement.
  • You have 30 days to return unused products providing they are in their original packaging and are NOT damaged, for an exchange or refund.
  • You have 30 days to return faulty products for an exchange or refund. We reserve the rights to inspect the fault.
  • You can report these faults & arrange your return by calling 0800 111 4805 or emailing info@egesolutionsltd.co.uk